How it works
For beds, mattresses, and headboards
- Place your order
An order confirmation email containing delivery details will land in your email inbox. Keep an eye on your spam folder, just in case it ends up in there!
- Wait for a phone call
We’ll contact you within 24 hours to confirm your order. Once your items are made we'll be in touch again to arrange a suitable 4-hour time slot for delivery.
- Track your order
Once you’ve confirmed a delivery date, we’ll send you a confirmation email containing a link to track your order.
- The big day
We’ll let you know when your item(s) is loaded and ready for delivery.
Our two-person delivery team will pop your products in a room of your choice and take the packaging away.
- Place your order
An order confirmation email containing delivery details will land in your email inbox.
Your best night’s sleep is on the way.
When will my products arrive?
Delivery to mainland England, Scotland, and Wales is free for everything. We’ll even take larger items to a room of your choice, assemble your divan base and remove the packaging on our way out. Simply select the extras you want at checkout and we do the rest.
For Northern Ireland, non-mainland UK, Channel Islands and Rest of World, we calculate delivery costs based on your order. You can use our ‘Estimate Delivery Costs’ tool in the Shopping Basket to calculate this. Or we’ll work it out for you at checkout.
Let us do the hard work so you don’t have to.
We’ll remove and recycle your old mattress, headboard, or bed when you buy a replacement with us. Simply select the extras you’d like at checkout.
- Removal of packaging - £9.95
- Bed Build and installation - £24.95
- Bed Build, Installation and Removal of Packaging Service - £29.95
- Mattress Removal and Recycling - £29.95
- Bed Base Removal and Recycling - £29.95
- Bed Set Removals and Recycling - £49.95
- Assembly of a flat packed bed frame - £79.00
- Assembly of bedroom furniture - (price varies between categories)
How long will my delivery take?
Most items take up to 14 days, depending on available delivery dates for your postcode.
Smaller items take from next day up to 7 days, but we’ll send you a text message the day before to let you know.
Bed removal - how it works!
- Once your order is confirmed and payment received, within 24 hours we will send you a SMS text message and email with a collection date. There will be contact details to change collection date if necessary.
- Once you have confirmed your collection date, we will send you via SMS text message an AM or PM slot 24 hours prior to collection.
- Disassemble your old divan bed base prior to our delivery team arriving.
- Half an hour prior to collection, our delivery team will give you a courtesy call to let you know they are on their way.
- Our delivery team will take your item away and you can rest easy knowing it hasn't gone to landfill.
We ask that you keep a 2 meter distance from our delivery team at all times, in line with the government guidelines.