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Returns & Cancellations

Most of our items are made to order so, unfortunately, we can’t offer returns.

What we can do is make sure your order is right the first time. This means helping you get a feel for your new bed with unlimited fabric and colour swatches delivered first-class to you for free. And calling you within 24 hours of ordering to confirm every detail before the build begins.

You may be able to swap your smaller item if it’s still originally packaged, but we do have to charge you for collection as we care about our carbon footprint.

If you just want to cancel your order, please call us within 24 hours of ordering.

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